Accredited Domestic Energy Assessor Network
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Sunderland Landlord Compliance
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About us

About Sunderland Landlord Compliance

A managed property compliance service and consultancy for the North East. One point of contact, the right specialist and clear next steps, with the paperwork kept where you can find it.

Founder

Who runs SLC

Joe Norman, founder of Sunderland Landlord Compliance

Joe Norman

Founder, Sunderland Landlord Compliance

Around twenty years in finance, operations and regulated compliance across the North East, including energy, electricity network connections and lettings and property management, now applied to landlord certificates and remedial work.

Sunderland Landlord Compliance is run by Joe Norman.

I have spent around twenty years in finance and operations, mostly in regulated and compliance-heavy environments. Ten of those were at EDF Energy, working on regulated energy schemes, industry data and payment recovery. It is the kind of work where a missing record or a wrong reference costs someone real money, and where the paperwork is the job.

After that, Northern Powergrid on electricity connections and network upgrades. Then finance at 0800 Repair, a national appliance service business running a large engineer network, and at Eco Funding for Homes during the growth of government-funded retrofit. Most recently, finance inside a full service lettings and property management business here in the North East.

Two things stood out from the lettings side. Landlords are asked to hold more certificates every year, on different cycles, with real penalties attached. And nobody's actual job is to keep track of them. The inspection gets done, the PDF lands in an inbox, and twelve months later nobody remembers when it expires.

Our position

Sunderland Landlord Compliance exists to be the point of contact that does remember.

And when an inspection comes back unsatisfactory, to get it put right rather than hand you a report and leave you to find an electrician yourself. I am based in Sunderland. If you call the number on this site, you get me.

Quality control

How the subcontractor panel is vetted

Every inspection, test and remedial job is carried out by an independently qualified subcontractor. Nobody is instructed until their credentials have been checked, and those checks are repeated as documents fall due for renewal.

  • Registration and accreditation verified before first instruction: Gas Safe registration for gas work, a recognised electrical competent person scheme for EICRs and electrical remedials, and accreditation body membership for Domestic Energy Assessors.
  • Public liability insurance recorded, with the expiry date tracked so cover cannot quietly lapse mid job.
  • Certificate and registration expiry dates held against each subcontractor record and flagged in advance of expiry.
  • Scope discipline: subcontractors are only offered work inside the trade they are qualified and registered for.
  • Work reviewed job by job. Certificates are checked on return before they are issued to you, and repeat quality or communication problems remove a subcontractor from the panel.

Some services, such as PAT testing, fire alarm and emergency lighting work and fire risk assessment reviews, are sourced and coordinated on instruction rather than held on a standing panel.

Scope

What SLC does and does not do

What we do

  • Quote in writing for EPCs, Gas Safety Records and CP12s, boiler service add-ons, EICRs and remedial works
  • Instruct and coordinate independently qualified subcontractors
  • Check returned certificates and issue them to you
  • Store certificates against each property and track expiry and renewal dates
  • Price and arrange remedial work after an unsatisfactory EICR or a failed gas check

What we do not do

  • Give legal, possession or eviction advice
  • Act as a local authority, enforcement body, solicitor, surveyor or housing inspector
  • Confirm that a property is compliant or non compliant
  • Lodge EPCs ourselves, that is done by the accredited assessor
  • Carry out the inspections and tests in house

Important

This page is published for general awareness and education. It is not legal advice and does not replace formal advice from a solicitor, surveyor or your local authority. Sunderland Landlord Compliance is a compliance coordination service and does not act as a legal adviser, local authority, enforcement body, surveyor, solicitor or housing inspector. SLC does not guarantee compliance.

Legal

Company details

Trading name
Sunderland Landlord Compliance
Legal entity
Sunderland Property Network Ltd
Registered in England and Wales, company number
17003754
Registered office
A6 Kingfisher House, Kingsway, Gateshead, United Kingdom, NE11 0JQ
ICO data protection register reference
ZC210122

Who we are

A managed property compliance service and consultancy for landlords, letting agents and property professionals.

We combine practical compliance delivery with knowledgeable, personal support.

Whether you know exactly which certificate or inspection you need, or simply have a property issue and need help understanding the right next step, we can help. Our role is to understand the requirement, identify the appropriate solution, coordinate the right qualified specialist and manage the process through to completion.

That can mean arranging a routine EPC, Gas Safety Record or EICR, coordinating remedial works following a failed inspection, or sourcing specialist professionals for more complex requirements such as HHSRS property assessments.

You have one point of contact throughout.

  • No searching

    You do not need to search through multiple contractors to find the right one.

  • No being passed around

    You are not passed between different providers part way through the job.

  • No assumed knowledge

    You are not expected to already know the technical answer before you contact us.

Tell us what you need help with and we will help establish the right route.

One point of contact.

The right specialist.

Clear next steps.